Resident Online Payment

Resident Online Payment

Resident Online Payment

Purpose of this feature
This feature simplifies your life by letting you pay your building’s shared expenses (common charges) quickly and easily—from anywhere—using only your mobile or the web app.

When you can make an online payment

  • Your building must be managed via Polikatikia.gr by a property manager or management company.

  • A bank account must have been issued under the building’s tax ID number (AFM). 

Payment Process

How to make a payment within the app

  1. Tap “Bill Summary” on the bottom menu (or go to “Common utility bills” → “Bill Summary” from the home screen).

  2. View:

    • The total amount you owe for your apartment,

    • Separate breakdown of charges for tenants and owners.

  3. Select the month(s) you want to pay (you can pay all at once or pick individually).

  4. Tap “Pay”

     
  

Payment Confirmation

Completing the payment

  • You see a message “Settlement of owner's debt”; tap “Payment”.

  • You’re redirected to a secure payment environment.

  • Enter your card details and tap “Pay” again to complete the transaction.

    

Payment Receipt

After the payment is complete, you receive the receipt automatically via email at your apartment’s address. You can also access all your receipts at any time through the app.

Bank Charges
It is important to note that the building management collects common expenses “on behalf of third parties.” This means that the amounts collected are used to pay the building’s shared utility bills, such as the electricity bill.

For example, if the building’s electricity bill amounts to €300, the management must collect exactly €300 in order to settle it. For this reason, any bank charges arising from the payment process are allocated to the respective apartment.


How to Pay via the Web

How to Pay via the Web

  1. Log in to your account at
    Polikatikia.gr
    .

  2. Go to “My Common Charges” → “Financial Status”.

  3. You see your total balance and breakdown by month.

  4. Select the months you want to pay.

  5. Click “Settle Payment”.

  6. You’re redirected to a secure payment page.

  7. Enter your card details and click “Pay”.

  8. After payment, you receive a receipt by email and can view it anytime on the web.